The SLVR Lab (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or participate in our training programs.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and billing details.
- Account Information: Login credentials for online courses.
- Course Participation Data: Course enrollments, progress, attendance, and completion status.
- Payment Information: Processed securely through third-party payment providers (we do not store credit card numbers).
- Technical Information: IP address, browser type, device information, and cookies for website functionality.
How We Use Your Information
We use your information to:
- Provide and manage training programs
- Communicate about classes, schedules, and updates
- Process payments and issue refunds
- Improve course content and user experience
- Meet legal and regulatory requirements
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
Your Rights
You may:
- Request access to your personal data
- Request corrections or deletion of your data
- Opt out of non-essential communications
Requests can be sent to: [privacy@theslvrlab.com]
Cookies
Our website uses cookies to improve functionality and analytics. You may disable cookies in your browser settings, though some features may not function properly.
Policy Updates
We may update this policy periodically. Updates will be posted on this page with a revised effective date.